"Mr Burkhard Herbote I know since mid of the 90s. First we just had contact by email and telephone, but in 2012 we finaly met personaly during ITB in Berlin. I learned Mr Herbote being a very serious human being, who has an extraordinary know how about the tourism industry. Top of that his human engagement impressed me deeply. I personaly was involved with a difficult development in Southern India where he invested a huge amount of time to solve and moderate the crisis between two tourism stakeholders with lot of skill, diplomacy and patience successfully. Also when we have met just once I consider Mr Herbote as a friend I deeply trust."